Privacy Policy

Introduction

Prime Food Trailers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, business type, project requirements)
• Payment information (processed securely through our payment partners)
• Communication preferences and marketing opt-ins
• Information provided through contact forms, quote requests, or customer service interactions

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, links clicked)
• Cookies and similar tracking technologies
• Referral sources and search terms

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Processing orders and payments
• Communicating with you about your projects
• Sending marketing communications (with your consent)
• Analyzing website usage and performance
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Safety and Security: We may share information to protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

SMS Policy

Prime Food Trailers may ask if you would like to receive operational, marketing, or promotional text (SMS) messages concerning our Services or the services of third parties. If you opt into receiving such messages, you understand and agree that we may send you text messages (potentially including messages generated using an automatic telephone dialing system) at the mobile phone number you provided to us. By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. Your agreement to receive operational, marketing, or promotional text messages is not a condition of any purchase or use of the platform.

Opt-Out Options

You may opt-out of receiving operational, marketing, or other promotional text messages at any time by:

• Sending an email to info@primefoodtrailers.com indicating that you no longer wish to receive operational, marketing, or other promotional texts along with the phone number of the mobile device receiving the messages,
• Following any unsubscribe instructions in the text messages, or
• Calling Prime Food Trailers Customer support at (417) 217-7050

You may continue to receive text messages for a short period while we process your request, and you may also receive text messages confirming the receipt of your opt-out request.

Message Frequency and Costs

Message frequency varies. Standard data and message rates may apply for all text messages sent by or to Prime Food Trailers. Please contact your mobile phone service provider for details.

For more information about Prime Food Trailers's use of your information, including how to opt out of receiving Prime Food Trailers operational, marketing, or promotional communications, please review this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: